Agreement Liability Waiver
undersigned authorizes Green Dragon
Technology to perform work on the following IT equipment:
Terms of Service:
Please read each item and provide your signature on the second page to
acknowledge acceptance of the terms of service.
Completion Time: Green
Dragon Technology will provide an
estimated completion time for your IT equipment service and will
once work is complete. Please contact us if you require an updated
completion time. Unforeseen circumstances may have an impact on our
complete the repair(s) as provided in the estimate.
Impact of Upgrades: Please be advised that it is your
responsibility to understand the impact of upgrades to the operating
applications and utility software. Such upgrades can lead to
and the possible loss of data. Computer hardware and software work
incompatibility may not become apparent until a later date. You are
for contacting the manufacturer of your software regarding
before you request any upgrades.
Liability: Green Dragon Technology liability for damage to
equipment is limited only to any damage which is determined to be
caused by Green
Dragon Technology negligent acts or negligent omissions. Our liability
repairs is limited to the total price of the repairs. Be aware that
repairs, including but not limited to virus and spyware removal, may
software and/or data installed on your computer. This is to be expected
require the re-installation of your operating system, programs, and
of Data: Data
is the most important part of a computer
system because it is often irreplaceable. Due to the process of repair,
may get damaged or at worst, deleted. Green Dragon Technology will not
liability for any loss of data as a result of computer repair request.
responsible for backing up your own data.
Ownership: You must own the IT equipment that you bring in
repair(s). An exception will be made for Level 1’s or others who are
to represent the owner upon proof. Green Dragon Technology will return
Equipment only to its owner when the repair(s) are complete. You must
demonstrate ownership of any software that is to be installed or
your computer by Green Dragon Technology by bringing in the original
CDs and the appropriate keys and/or serial numbers.
Technicians will not browse through your hard drive
looking at your data; however, they may inadvertently see data during
course of their work. Please remove any personal or private files you
want others to see. Additionally, Green Dragon Technology may be
report illegal content including unlicensed software or data such as
videos to law enforcement agencies if discovered.
to Refuse: In its sole discretion, Green Dragon Technology
reserves the right to refuse work that it believes is beyond the scope
ability or for other good cause.
you do not pick up your equipment within ninety (90)
days after we notify you that the requested service is complete, we
your equipment as abandoned. You agree to hold Green Dragon Technology
for any damage or claim for the abandoned property. Any and all charges
still your responsibility.
of Work: Green
Dragon Technology will only
perform the work agreed upon when you bring your IT equipment in for
You must authorize, in writing, any additional work which may be
SIGNATURE BELOW CONFIRMS THAT I HAVE READ,
UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.