Green
Dragon Technology
Agreement Liability Waiver
The
undersigned authorizes Green Dragon
Technology to perform work on the following IT equipment:
Terms of Service:
Please read each item and provide your signature on the second page to
acknowledge acceptance of the terms of service.
Estimated
Completion Time: Green
Dragon Technology will provide an
estimated completion time for your IT equipment service and will
contact you
once work is complete. Please contact us if you require an updated
estimated
completion time. Unforeseen circumstances may have an impact on our
ability to
complete the repair(s) as provided in the estimate.
Impact of Upgrades: Please be advised that it is your
responsibility to understand the impact of upgrades to the operating
system,
applications and utility software. Such upgrades can lead to
incompatibilities
and the possible loss of data. Computer hardware and software work
together and
incompatibility may not become apparent until a later date. You are
responsible
for contacting the manufacturer of your software regarding
compatibility issues
before you request any upgrades.
Liability: Green Dragon Technology liability for damage to
your IT
equipment is limited only to any damage which is determined to be
caused by Green
Dragon Technology negligent acts or negligent omissions. Our liability
for
repairs is limited to the total price of the repairs. Be aware that
certain
repairs, including but not limited to virus and spyware removal, may
damage
software and/or data installed on your computer. This is to be expected
and may
require the re-installation of your operating system, programs, and
data.
Loss
of Data: Data
is the most important part of a computer
system because it is often irreplaceable. Due to the process of repair,
data
may get damaged or at worst, deleted. Green Dragon Technology will not
accept
liability for any loss of data as a result of computer repair request.
You are
responsible for backing up your own data.
Ownership: You must own the IT equipment that you bring in
for
repair(s). An exception will be made for Level 1’s or others who are
authorized
to represent the owner upon proof. Green Dragon Technology will return
the IT
Equipment only to its owner when the repair(s) are complete. You must
own and
demonstrate ownership of any software that is to be installed or
re-installed on
your computer by Green Dragon Technology by bringing in the original
Software
CDs and the appropriate keys and/or serial numbers.
Privacy: Our
Technicians will not browse through your hard drive
looking at your data; however, they may inadvertently see data during
the
course of their work. Please remove any personal or private files you
do not
want others to see. Additionally, Green Dragon Technology may be
required to
report illegal content including unlicensed software or data such as
images or
videos to law enforcement agencies if discovered.
Right
to Refuse: In its sole discretion, Green Dragon Technology
reserves the right to refuse work that it believes is beyond the scope
of its
ability or for other good cause.
Abandonment: If
you do not pick up your equipment within ninety (90)
days after we notify you that the requested service is complete, we
will treat
your equipment as abandoned. You agree to hold Green Dragon Technology
harmless
for any damage or claim for the abandoned property. Any and all charges
are
still your responsibility.
Scope
of Work: Green
Dragon Technology will only
perform the work agreed upon when you bring your IT equipment in for
repair.
You must authorize, in writing, any additional work which may be
required.
MY
SIGNATURE BELOW CONFIRMS THAT I HAVE READ,
UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.