Each Computer
$50
Per Month
$50
Per Month
⬇ Optional ⬇
Antivirus
+$45
Per Year
Per Computer
+$45
Per Year
Per Computer
Cloud Backup
(Secure & HIPAA Compliant)
+$5
Per Month
+$1/GB
(Secure & HIPAA Compliant)
+$5
Per Month
+$1/GB
Benefits Comparison
| Benefit Type | Without Membership | With Membership |
|---|---|---|
| Remote Virus & Spyware Removal | $70–$140 ea. | Unlimited |
| Remote Computer Tune-Ups | $70–$140 ea. | Unlimited |
| Operating System Installation | $80 ea. | Unlimited |
| Remote Software Repair | $35 ea. | Unlimited |
| Hardware Installation | $35 ea. | Unlimited |
| Printer Setup | Price Varies | Unlimited |
| Data Backup Service | $50–$100 | Unlimited |
| In-Shop Support | $70 / hr. | 50% Off |
| On-Site Support | $100 / hr. | 20% Off |
| Remote Support | $70 / hr. | Unlimited |
| VIP Priority Service | N/A | Included |
| Biannual On-Site Dusting of Units | N/A | Included |
Testimonial
“Our office often suffers from sluggish speed or Malware. We have also had some serious issues with viruses. Anytime I have had a problem with our computers, bogging down, freezing, or just simply getting overrun with pop-ups, I call Troy at Green Dragon. He is prompt to respond and the turn around time for repairs an clean up have always been really quick. Troy has been so helpful, that we use his services for our off-site back-up. Green Dragon is fast, friendly, and best of all they get the job done. Thanks Green Dragon PC for making my job easier.”
“Just a note to let you know how much I have appreciated your computer technical skills for both my clinic and personal needs. I have depended on your expertise for several years now. You’re always just a phone call away with an attitude of “how can I help you?” In these days it is difficult at best to get a quick and accurate response to our complicated computer issues. You simplify the process but most importantly, you fix it. Please feel free to use me as a reference for anyone on either side of the river that needs computer help. That might include taking care of an immediate problems or letting you check their systems monthly for preventative maintenance. One new service I recently received help on was purchasing a used computer at a great price. I had confidence it would work and I knew if there were any issues you could fix it. Again “thank you” for outstanding service.”
“Maison Terre Natural Products is primarily an eCommerce business. If we could not access orders through our computer network, we would be in big trouble. But, I have no worries because of the fantastic tech support plan we have with Green Dragon. Troy is always there, on the spot when we need help. It is reliable and saves us time and money.”
Plan Overview
We’re here to support you with all of your PCs, tablets. Green Dragon Business Support is the knowledgeable resource that will support your computer, laptop, or tablet software issues for the length of your membership. We are here to help ensure that your computer, laptop, or tablet is always performing like the day you bought it.
Here's What You'll Get
Business Tech Support provides unlimited virus removal and computer tune-ups to keep your devices working at peak performance. Plus you’ll get Internet Security Software to stay virus-free and keep your personal information safe and secure. Business Support members also receive exclusive offers for discounted on-site or in-shop support and unlimited free remote support. Call 1-501-203-TECH (8324) with your Business Support Member ID to schedule a service.
Contact Us!
We’re available via Chat, Phone, Support Ticket, or in person. Life gets busy and so do you. Once our remote software is installed, just drop us a line via our Support Ticket System and we can remotely access your system, even if you’re not there. Nothing beats easy!
We're Ready to Help!
- Become a Business Support Member.
- We’ll securely access your computer remotely and identify your problem.
- We’ll remove all viruses and tune-up your computer to leave it running like new again.
Frequently Asked Questions
We’re always here to help
How often can I contract Green Dragon Technology with issues?
As many times as you’d like during the length of your term.
What types of devices can I receive support on?
As a Green Dragon Business Support Member, you can receive support on your laptop, tower, or tablet, no matter where you bought them.
What types of issues can I receive support on?
Green Dragon Business Support covers help with spyware and virus removal, software installation, and general computer troubleshooting.
Where can I receive support?
You can receive support by chatting with an Agent, by visiting your nearest Green Dragon Technology store, or by calling 1-501-203-TECH (8324). Map and directions here
What costs are associated with Tech Support?
We offer monthly, and annual plans. The plans start at $50 per month for each computer after a one-time initiation fee. The initiation fee is $200 for the monthly plans and $0 for the annual plans. Hardware, software and additional services are not included.
Why do I have to pay an initial set-up fee to get monthly payment terms for Tech Support?
An initial set-up fee ensures that you’ll have instant coverage on all of your PCs, Windows Tablets and you will receive your Internet Security Software to stay virus-free.
When will I be billed every month for automatic payments?
Monthly billing will happen on the anniversary date of your initial purchase. Example: If you purchased on January 2nd, your first monthly bill will happen on February 2nd.
What if I need to change my credit card for automatic payments?
There are three options for this:
- You can log into your account on our invoicing system page and update your credit card: https://greendragonblade.com/members/clientarea.php
- You can call 1-501-203-TECH (8324), and let the Agent know you would like to update your credit card/payment information for your Tech Support membership.
- If you checked out by PayPal, then you will have to log into your PayPal account and select your new payment method there.
What is End-Point Security Software?
G DATA ENDPOINT PROTECTION BUSINESS can be readily deployed in companies of any size that need to manage complex network topologies or simply do not wish to compromise on network security.
Along with antivirus, firewall and antispam modules, this extensive IT security solution provides sophisticated functions for managing group policies – for example for controlling how programs and devices are used.
This is an optional service that is only $45/yr/machine.
How do I download my Internet security software?
Once we set up your PC, we will also install out G Data Endpoint Security on your system. Note: This is an optional service that is only $45/yr/machine.
How often can you visit us to physically clean (dust) our computers?
Dusting out your computer is a very important part of the health and lifecylce of your unit. We recommend that it is cleaned out physically twice per year and that is what we offer. You will be allotted two annual visits at no charge for removing dust from your computers.